[Resolved] Reliance Communications — Tariff hike without notice

kgeorgejohn

from Pune, Maharashtra

Address:

Pune, Maharashtra

Dear team, I want to bring to your notice that my postpaid mobile tariff has been changed from 1st April without even informing me. I think it is absolutely wrong since i have been a faithful customer for over a decade!!! Other operators are reducing tariffs whereas you have increased yours by more than 50%. I want you to explain your stand. I am also disappointed that in call drop has increased tremendously. My bills have inflated by over 2 times. Moreover your customer care personnel are dumb to the core. Its a pain talking to them. Please address my issues. Or else i am ready to change to a new provider whose services are reliable. George John [protected]

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Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2015

Reliance Communications Customer Care's response Dear George,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 23, 2015

Reliance Communications Customer Care's response Dear George,

As per the confirmation received from our customer service associate, we wish to affirm that there was no wrong billing found on your account, hence we won't be able to pass any waiver. Thank you!

Regards,
Reliance Communications