Reliance Communications — Team

Address:Vadodara, Gujarat, 390008

I am using Datacard number : [protected] from Reliance Communication
As Reliance were shutting down CDMA network I called them for Up gradation and LTE query
When I was I asked to Customer care before migrating to 4G/LTE, they said Data and Plan will be same as before(CDMA Plan) you just buy Wi-pod for LTE.
So I bought a LTE Wi-pod, But when LTE started now my plan changed from 5GB to 3GB. They changed my plan from 300 (5GB) to 1100(5 GB) without information or intimation.
This is very wrong approach from Reliance communication, They lie initially and convince me to buy LTE Wi-POD and once I bought it you changed plan.
Please look into my case and provide solution.
Let me know if you need any information from my side
Regards,
Bhumi
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Reliance Communications customer support has been notified about the posted complaint.
Aug 09, 2016
Updated by bhumi22k
I am using Datacard number : [protected] from Reliance Communication.

My Plan is 300/- rs per month. (5 gb Unlimited )

and Reliance communication send the bill amount is rs 2304.00 /- .

Please look into my case and provide solution.
Let me know if you need any information from my side
Regards,
Bhumi
Aug 11, 2016
Updated by bhumi22k
PLEASE PROVIDE SOLUTION IN MY CASE .
Aug 12, 2016
Updated by bhumi22k
This is very wrong approach from Reliance communication, Today discount my 4g sim card.
Aug 13, 2016
Updated by bhumi22k
I am using Datacard number : [protected] from Reliance Communication
As Reliance were shutting down CDMA network I called them for Up gradation and LTE query
When I was I asked to Customer care before migrating to 4G/LTE, they said Data and Plan will be same as before(CDMA Plan) you just buy Wi-pod for LTE.
So I bought a LTE Wi-pod, But when LTE started now my plan changed from 5GB to 3GB. They changed my plan from 300 (5GB) to 1100(5 GB) without information or intimation.
This is very wrong approach from Reliance communication, They lie initially and convince me to buy LTE Wi-POD and once I bought it you changed plan.
Please look into my case and provide solution.
Let me know if you need any information from my side
Regards,
Bhumi

Team
Aug 13, 2016
Updated by bhumi22k
I am using Datacard number : [protected] from Reliance Communication.

My Plan is 300/- rs per month. (5 gb Unlimited )

and Reliance communication send the bill amount is rs 2304.00 /- .

Please look into my case and provide solution.
Let me know if you need any information from my side
Regards,
Complaint comments 

Comments

Dear Bhumi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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