[Resolved] Reliance Communications — Technical issues with Broadband speed

Pushpinder Jeet

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

I got reliance broadband connection on last week of July 2015. Everyday there is one or another problem since. There was upload issues for more than a week. I was not able to send any email or upload anything to facebook or any website. After chasing for 1 week with local area technical guy, now my download speed is drastically reduced to less than 256kbps. I am using 2MBPS thunder plan. Please help. Complaint no. 1st Aug[protected]Ticket was closed next day by Reliance) Complaint no. 3rd Aug[protected], escalated every day, 4th Aug, 5th Aug, 6th Aug, but no resolution. Connection ID[protected]

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Nov 3, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2015

Reliance Communications Customer Care's response Dear Pushpinder,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications