[Resolved]  Reliance Communications — Terminate broadband connection but still being asked to pay next bills

Address:	Pune, Maharashtra, 411033
Website:	rcom.co.in

I was a reliance broadband user & my subscriber id was[protected]. The connection was under the name hitesh kalbhor. I wanted to terminate my broadband internet connection, so i requested the same to reliance customer care. They told me that i will have to pay the last due bill for month of may 2017 and then only my termination request will be processed. So i paid the bill and made the request again to terminate my connection. I received a confirmation call about termination of my connection to which i confirmed. And i also got a call asking me when can a reliance representative come to collect the modem from me. But no one came to collect it and i got a mail asking me to pay the bill for june 2017. I even told them over a follow up call that i am not a customer anymore to which they said ok you won't get calls about bill aanymor and i don't get any follow up calls now. But they are torturing me with frequent mails for follow up of june bill. I replied many times saying i am not a customer anymore but they don't reply to my mails properly and they don't ever call me about it either. The mail i received today said pay the bill to avoid 'further process'. The pune billing/collections departments just don't check data of their unsubscribed customers and they just keep sending mails asking me to pay the next bill. I am really frustrated with this now. Such type of customer service is not expected from a company like reliance. Please help me and sort this out.