Reliance Communications — terminate my broadband connection

anticheaters

Address:	1220002
Website:	www.rcom.co.in

On 17th september 2017, i sent an email to customer care for termination of my broadband connection. Till date they have not acknowledged that they have started the process of termination of my broadband connection. I have been very unhappy with their services. My billing cycle is 21st to 20th. I have tried on numerous occasions to try to resolve this but the broadband number says due to certain reason no customer support is there. Its been almost 12 days. I even paid the last due amount but they don't even respond. Whether its writing to the appellate/grievence. I won't be paying the next months billing bill. With what i know reliance has started charging me for services which i am not using from 21st september. Kindly terminate the connection immediately. Subscriber id:[protected].

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Reliance Communications customer support has been notified about the posted complaint.

Sep 29, 2017

Updated by anticheaters rcom.[protected]@relianceada.com, Rcomnodalofficer.[protected]@relianceada.com, rcomappellateauthority.[protected]@relianceada.com, [protected]@relianceada.com sent to all the said addresses

Also called this number customer care on[protected] . No staff. Only automated reply. Can't speak to customer service as well.

Feb 03, 2018

Updated by anticheaters Now here is the update. They did not reply back. They closed the services but now i get a bill of Rs.1119.00. Reliance support does not even reply by email. Also had sent an official letter to Reliance in Mumbai to which they never replied. I believe they are going to use really bad tactics.