[Resolved]  Reliance Communications — Termination Request is closed without solution

Address:

Jaipur, Rajasthan

Dear Sir / Mam, I am using a reliance Data Connection no. [protected]. i requested for termination of this no. on 29th September, 2014 & received Termination request ID UCS47559174 . I received a call from jaipur circle outlet / office around date 18 - 20 October, 2014 for confirming the termination but when on 22nd October when i confirmed the same to support executive self service portal via chat (Attachement) i came to know that my request has been closed but the no. is still active. Which means reliance people has closed the request where as the solution is still pending. This is poor service from their. How they can close the customers request without solution. Please refer attachment of chat held with customer care person "PRIYANKAN" and his statement (second from below in blue). thanks & Regards Khem Singh Hada [protected]