[Resolved] Reliance Communications — The reliance network not letting me to change from reliance network to other network (Port)

Swapnabhagi

from Chennai, Tamil Nadu

Address:	560037
Website:	www.rcom.co.in

I have recently moved from telangana state to karnataka bangalore and there in no proper reliance network coverage also to overcome the std charges i wanted to change the network from reliance to airtel.
However i have sent four times port message on 10.06.2017 and 13.06.2017 to 1900 to porting request code but they are not sending porting request code and they called me and said you are not able to change the network and change some settings in your phone you will get full network and we are not going to send porting request. Why cant i not able to change. One year ago i have taken that sim and also it has main balance. Please help me on this.
My phone number is +91 [protected].

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Jul 18, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2017

Reliance Communications Customer Care's response Dear Swapna,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jun 17, 2017

Reliance Communications Customer Care's response Dear Swapna,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications