[Resolved]  Reliance Communications — They are not disconnecting my no. [protected]

Address:Agra, Uttar Pradesh

Sir
I have a mobile [protected], a post paid connection on witch i take another add on no. Witch is [protected] . Now i want to dissconnect this no, [protected] i logged a complaint regarding dissconnection on 03/03/2015 for this i got a request no.[protected] but till 31/06/2015 my no. Is active and they are also taking rental continously . Then i talk to coustomer care, it take almost 1 hour to connect them after a conversation initially they are saying there is no such kind of request and then told me to pay amount of rs 18 bal . For your no.[protected] . I told them when i am paying a single bill for both the no. How could i able to pay a individual bill u should get me in notice they dissconnect the line . When i went to pay a amount of rs 18 to reliance communication they are saying your no. Is suspended so we can't take your bill and your bill is below 50 you not need to pay this
Sir now i request u to take proper action to dissconnect my no. [protected] and i want my rental back as i m not used that no.
Thanking you
Lokendra verma
Email- [protected]@yahoo.com
Mb .[protected]
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Oct 27, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2015
Reliance Communications Customer Care's response
Dear Lokendra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

there us no response in my case, except a single phone call, ([protected])
STILL MY NO. SHOWING SWITCHED OFF CONDITION
ITS BILL STILL COMING REGULARLY WITH MY BILL
My alternate no. is [protected]
please furnish the rest of the amount in my bill statement

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