[Resolved]  Reliance Communications — They are not letting my porting process happen

Address:Mumbai City, Maharashtra

I am Asgar Abbas using a reliance CDMA no. [protected] and they have the worst kind of network out of Mumbai since I live mostly out of Mumbai my business no. keep out of reach due to their network that's why I was trying to port my no. but first of all they have denied my porting request saying that I have some out standing then I have paid their outstanding as well as convert it to a prepaid no. and requested again and now they are saying that " The no. has not been connected for 90 days so it can't be process while I am using this no. more than 5 year back. So please help me to get out of their worst network.
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Oct 29, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2015
Reliance Communications Customer Care's response
Dear Customer,

We always want all our valuable customers to have a reliable network for uninterrupted data connectivity. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 17, 2015
Reliance Communications Customer Care's response
Dear Asgar,

We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.

Regards,
Reliance Communications
Complaint comments 

Comments

my alternate no is [protected], please do contact.
As I have told earlier that mostly I lives out of Mumbai, even Maharashtra, and as I leave Mumbai your Network also left me and since it is my Business no. I can't keep it switched off due to your newtwork problem so please pav the way for Portability because I am going for a month on a place where your network is not available and I will live there for log so I can't afford to keep my no. Switched off so please help me to get out of our mess.
I have tried two times to get port my no. but both the time there were denials with excuses so please do something so my grievances could be address.

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