[Resolved]  Reliance Communications — They send me the bill when my services was temporarily shut down

Address:

Lucknow, Uttar Pradesh, 226012

My reliance user ID is[protected]. I didn't pay my pending bill on march which was Rs 850 because I was not at the home and they temporarily shut down my services but its OK and I didn't had any problem with that but, on April they send bill of rs 1744. Now, I didn't use internet for a month but I need to pay the bill of 2 months for no reason. I called to reliance customer support and asked that why I need to pay rs 1744? they said because we didn't shut down your services on 1 march it means your internet was working on march and you need to pay the bill. I asked "OK But why did you shut down my services on march if you want me to pay the bill for march? and they start talking about random things like why you didn't pay bill on march? why you didn't use if you were not at home? after that told them that I will only pay Rs 850 otherwise you permanently terminate my connection. Today is 17 April and I didn't get any response from reliance and I'm still getting messages on my phone to pay Rs 1744.