Reliance Communications — Threat for case for non-payment with issue unresolved

Website:

Reliance Netconnect

Hello reliance

I am with reliance for over 10 years since inception of reliance -my reliance datacard (Said to be broadboand) number is :[protected].

When i changed a plan all that happened is wrong explanation of the plan and plan changeover is made while 3 gb costed approximately 900 inr and the bill while resolving was used upto 6 gb in constant belief that reliance would care as normally i used to speak with them due to long customarization of 10 years.

After the plan change issues were not sorted out i have been fighting withr reliance inforcomm for 6 months while no solution is effected only penalty's increased while the solution is on hang.
I kept silent without paying the bill.
While other telecom carriers in my area offered 5 gb for just 400 inr, why should i pay reliance 2300 inr for 6 gb of 2 months total utility.

I am ready to remitt the actual which competetive rates offer- not which reliance target against a longing customer than be a consumer.

I want the bill to be paid but after resolving and hearing what i say- as a 10 year long customer with reliance and with history o[censored]sage and payment i have paid reliance more than 1.5 lakhs in total with gold customer status.

With the arrogant behaviour of reliance executives whom i communicated i put off remittance until i am heared about the grievances

I just ask them one thing - reliance closed all retail stores in my area, why? Why they cannot retain customers in my home town.
I am still using their voice services provided in the belief the will hear me, it was my attitude to retain patience for ambani the gentle and noble businessman.

Not to the executive staff who are dumb and never hear anything.This is not good for reliance at any cost.Already lost a host of reliance customers in thanjavur zone, recharging their cdma mobile is too hard here.Still i am maintaining it.

My question to reliance were as follows?
How wrong did you compute the cost per gb/to the privileged customer? Does 6gb=2300 ? While i get the same gb of internet with persistence at 10-30 kbps max speed in normal traffic free hours - and in traffic hours i would get 10 kbps at random.

I lost 20, 000 worth o[censored]sd (400 usd) when i opened a trade and the connection went out for minutes will reliance pay for it?
Why should i apologize reliance- while they cannot even hear a customers voice-while things happen around.

I am fighting for the cost and service at prompt rates.
I am ready to pay the actual cost for their bill in this regard -500-750 inr max on usage of 6 gb of internet.As i ever stated i am ready to pay the real cost not the hiked one of the privileged customers.

You can collect your device back and adjust the cost(It's a broadband modem which i paid -for my postpaid connection) you can recover it and adjust the cost.

Raising a legal notice, calling through are unwanted for a privileged customer who is fair in his approach.
I want reliance to re-establish their business in thanjavur as well.

I want a clear solution to my case.

(Reliance is worst in caring the existing customer while they hunted only new customers with offers while the existing customers were plundered- an instance for this i purchased a 1x laptop adaptable modem device from reliance for which i paid 4900 inr -while the same device is handed free for hdfc customers-while i am overpaying)i paid upto 3000 inr for 2 to 2.5 gb o[censored]sage with reliance. Earlier).

Reliance is not reliable in this aspect.Rather to go worst please contact me and resolve through my standard mail id connected to my datacard number- serve messages on that one and try to resolve i am ready to pay the real cost/affordable cost which should be charged on a privileged long standing customer.

Regards
Swami