Reliance Communications — Threatened by calls and warning to legal action.

Address:

New Delhi, Delhi, 110040

Bought a wifi dongle from reliance communication. Have paid all bills on time till i have used this.in april went to reliance communication outlet at narela, delhi-40 to close this. It is told to me that from 31st may, 2016 cdma going to close. So no need to close it, it will automatically close. Till june i pay all the bill and now its close according to me. But continuously got call from reliance communication for bills, i told them that i am not using this and it is informed to reliance communication outlet and customer care also. But still they are disturbing and mentally torture me for bill and said we will put a legal case in court and making call and abusing. A mail has been sent to reliacne cusomer care for the same.
Suresh dogra
Sep 8

To customercare
I have bought a wifi dongle of reliance and it works properly. But in may, i visit to reliance outlet narela, delhi-110040 to convert it to prepaid from postpaid. I gave my id proof with one photograph. But it not converted and it is communicate to me that cdma are going to close on 31st may. So you have no need to close this, it will automatically closed. Then in june or july got a sim from reliance with call to purchase a new 4g dongle for the same. I refuse for the same and said to close this number. I paid bill for the month of june also. But continously getting call from reliance to pay bill. If it is not closed than it is reliance team mistake not my. So pls update this to your team and close this. I have no need for the same.

Number is : [protected]

Pls do needful.

With regards,
Suresh dogra

Reliance communication
Sep 15

To me
Dated 15-sep-2016

Name : - suresh kumar
Address:- house no 149 pocket 1 sector a-5 narela north west delhi delhi
North delhi
City:- new delhi
Postcode :- 110040


Sub:-payment reminder of reliance number [protected] with account no[protected]

Dear customer,

Greetings from reliance communication!!

We would like bring in your attention that you are using a reliance number [protected] with account no[protected] in name of suresh kumar which has still pending outstanding of rs 2812/-

We would like to request you please make the immediate payment of rs 2812 /- to enjoy interrupted services, hear we also state that we will restore your services if your services is barred.

For any query / assistance please feel free to get in touch with mr dev singh on [protected] or you can write back to us on rm[protected]@myreliancemail.com

To make the payment please walk in to any nearest reliance store, you can make the payment through cash or cheque (Chq must be in favor of rwsl-mobile no)

You can also make the payment of your bill using our official link as billow

http://myservices.relianceada.com/captureInstantPayment.do

You are our valuable customer we value your relationship with us.

Note: - please ignore if already paid.

Thanking you
Reliance communication limited


Dear mr dev,
In april visit to reliance communication outlet at narela, delhi-40 to convert postpaid wifi dongle to prepaid and gave all necessary documents with full payment. But its not happen, then again visit there for the same and they communicate to me that reliance stop serivec of cdma and it will not conver and it will automatically close on 31st may, 2016. I paid june bill and free that it is closed now. But on daily basis getting calls from reliance communication for the bill. Miscommunication done from reliance team not from me. So you will know what you have to do, i will not pay single paisa for the same. Kindly close it if not closed or waive off with new replacemnt of new dongle, if you can.
Regards
Suresh
[protected]

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