Reliance Communications — unable to get upc code from rcom up west

Not able to get porting code for rcom number [protected] from up west circle. It has no balance so tried to recharge with rupee 10 but failed. Network is showing and i followed proper way to get porting code but it shows unable to send message. It is my oldest number since 2004, i cant loose it.
Listened that company is shutting down before dec 31. Help me to get upc code as earliest. Alternate number is [protected].