[Resolved] Reliance Communications — Unable to talk to customer care through toll free number

dipeshdevkar

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400098
Website:	NA

Since 2 days i am trying to contact to customer care but i am unable to get the options on 198 & *333.
It is really very frustrating that the telecom provider like reliance has such service.
I wanted to complain about the recharge issue i am facing
I had done recharge of 93 of 1gb/day internet for 28 days on 12th june 2017 since i had received sms for it. After recharging i got confirmation too but next day my main balance was deducted.
Later i recharged with rs. 40 on 14th june but same thing happened, it got deducted.
I was trying to connect to customer care but they didnt mentioned any option about talking with their cce.

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Jul 20, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2017

Reliance Communications Customer Care's response Dear Dipesh,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Comments

Raghav Mendon

from Mumbai, Maharashtra

One of the worst service - Relience ...fom last 25 days i am trying customer care...and i am unable to contact them...i am getting the reply as...we ar unable to contact u to xustomer care because ko some reason...worst network...

The call is regarding porting. Which i am unable to carry out from this worst network.

Raghav Mendon's reply, Sep 25, 2017

My number is 9702903006