Reliance Communications — unauthorised activation of add on service on mobile no. [protected] unwanted balance deduction

Address:	Mumbai City, Maharashtra, 400709
Website:	www.rcom.co.in

Hi team,

I have recharged my mobile for twenty rupees on 12/09/17. But just a day later my mobile recharge i got a message of balance deduction for the unwanted subscription of a video. My whole balance was deducted for no reason. I tried to communicate with the customer care service to unsubscribe that activated service by calling on198 many times. But my call was not connected. The first message that i got was on 13/09/17 at around 1:53 pm. After that message my whole balance was vanished. Inspite of that deduction the next day i got another message indicating the deduction of 21 rupees in due for the exactly same unwanted subscription.