[Resolved] Reliance Communications — unauthorised deduction - mobile no. [protected]

jpreliance

from Jaipur, Rajasthan

Address:

110092

My Mobile No. is [protected] prepaid .
You have been successfully subscribed to AnchalvideoWsub service for 7 days.To un-subscribe SMS Unsub 4069 to 155223(Toll Free).
This messages which I got today after recharge of Rs.100/- and my main balance got deducted automatically I had unsubscribed. I want to get rid from it and want my deducted balance back. . You are also requested to please provide details of my previous deductions for other than voice call.

I further request to please deactivate any addon service on my mobile number so that no addon service will be activate in future as well.

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Dec 5, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Sep 09, 2017

Updated by jpreliance Complaint remained unresolved

Sep 09, 2017

Updated by jpreliance Provide details of earlier deductions for other than voice call as I never requested to activate any addon service.
As advised by your guy I again charge for 10/- .
I request you to return back all the deductions . Further no addon service i needed in future.

Verified Support

Sep 11, 2017

Reliance Communications Customer Care's response Dear Customer,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications