[Resolved] Reliance Communications — Unauthorized balance deduction

iamsatish82

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700079

Hi, Yesterday I had a main balance of around Rs.120 in my mobile number: [protected]. And today morning I found that only 18 Rs. Is left in my account. Approximately Rs. 100 is deducted from account. This is the first month I am using this, and have logged 3 complaint. Plz. Check & refund. My alt number is [protected]

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Aug 7, 2021

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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Comments

iamsatish82

from Kolkata, West Bengal

I just received a call from reliance and while discussing they disconnected the call.

It seems we are in the mercy of the service provider. They can what ever they want.

iamsatish82

from Kolkata, West Bengal

Can any one plz. Call me for this issue

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Satish,

We apologize for your inconvenience. The disputed amount will be restored to your account by 09:39 am tomorrow. We appreciate your relationship with us.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Satish,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications