[Resolved]  Reliance Communications — Unauthorized balance deduction

My mobile no is[protected], Approx 350 rs has been deducted without any information and whenever i make any call ivrs says "u have insufficient account balance" but still i have 17 rs in my account.. i have call many time on 198 and *333 but no action has been taken yet.. plz refund my balance and resolve the problem.
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Oct 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2016
Reliance Communications Customer Care's response
Dear Ankit,

Please provide your 10 digit mobile number, the one provided has a lesser digit. We will get in touch with you shortly..

Regards,
Reliance Communications
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Dear Ankit,

We have arranged for a call back to address your issues, please suggest a suitable time base on your availability.

Regards,
Reliance Communications

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