Reliance Communications — unauthorized deduction in prepaid connection at 3600

Address:Indore, Madhya Pradesh

There is unauthorized deduction every now and then from my prepaid smart connection for the last 2 months at every 10 minutes. To my utter surprise, my Rs.300 recharge was totally consumed without any message from the co. I thereafter got another recharge of Rs. 200 and now every 10-15 minutes I am receiving message from 3600 that so much kb data used hence balance remained so much. I am horriified and fearing another deduction have removed many applications in the phone and have switched off my phone. I tried to lodge complaint in 198 and all other nos. given in website but to no avail.
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Reliance Communications customer support has been notified about the posted complaint.
Jan 17, 2015
Updated by sanjayso
my mobile no. is [protected]
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Dear Sanjay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Sanjay,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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