[Resolved] Reliance Communications — Unauthorized deductions | |||
After a while of hassle free service they started to show their true colours again today deducting 3/- from [protected] on account of VAS as per the sms without any activation from my end and on calling 155223 VAS deactivation no. it says no VAS is active and their 198 is as excellent as it can be the person was more intimidating and aggressive then being supportive and customer friendly but than that is their another speciality so outcome was all waste of time also on 7/12 recharged with 9/- 100mb 3g pack but only got 50mb and deducted 3/- from balance too I fail to understand why they keep on troubling customer trusting their services and using it. Was this information helpful? | |||
May 16, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 15, 2015 Reliance Communications Customer Care's response Dear Sam, As per the discussion held with our customer service team, the aforementioned concern has been discussed with you. As per the details, the charges were valid and hence the waiver cannot be processed for the same. Regards Reliance Communications | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment