[Resolved]  Reliance Communications — Unauthorized usage charges , unethical behavior of customer care.

Website:

www.rcom.co.in/Rcom/personal/internet/wireless_internet_netconnect.html

Please save me from fraud reliance company. I am using this word because i can prove this. They have harassing me from last 3 months by making false usage in netconnect plan, calling on daily basis, every time a new executive calls and ask for the 3 months long story and at the end say they quote, i discuss with higher executive. Next day again a new executive calls and same series of events began. I am almost on the verge of getting mad. let me repeat this story on this portal forth time. if you have time please see previous same complaints that is not resolved from last 3 months. Previous complaint no's are mentioned below. DOTEL/E/2015/30005 on date 21 Aug 2015. DOTEL/E/2015/32212 on date 05 Sep 2015. DOTEL/E/2015/33573 on date 14 Sep 2015. The amount i owe to reliance is increasing every month. it started from 896 and now from there last reply in DOTEL/E/2015/33573 on date 14 Sep 2015, it is Rs.2199.07 rs as per there records. i have stopped using there services three months ago and but they always have usage in there system. May be some ghost using my netconnect no.(this is the only possible thing now). I told them in my last complaint DOTEL/E/2015/33573 on date 14 Sep 2015.That they harass consumer by making fake usage in there system once a user ask for disconnection. i was owing a bill of 896 when i asked for disconnection because of no signal for almost 20 days. i made several complaint in there system some of the complaint nos are mentioned below[protected], [protected],[protected]. i made much more than those mentioned. they don't have resolution to signal problem. so i asked them for disconnection. Disconnection from reliance is like getting out of criminals group. Once a person asks for disconnection, they start increasing bill amount showing fake usage in there system. i mentioned in my last complaint "DOTEL/E/2015/33573 on date 14 Sep 2015" that reliance will increase amount from 1921.90 to more amount showing fake usage in there system. and same thing happened now reliance quoting my usage is of amount outstanding amount of Rs.2199.07. this is unbelievable from 896 to 2199.07. This is the height of torture a company can do to a customer. I have gone mad now, i will go to consumer court or any agency in this country that can help me getting out of this torture. But i wont compromise with there abuse. please find my compalints : DOTEL/E/2015/30005 DOTEL/E/2015/32212 DOTEL/E/2015/33573 on grievance portal for details: http://pgportal.gov.in/ViewStatus.aspx