[Resolved]  Reliance Communications — Unethical behavior of customer care

Address:400710
Website:www.rcom.co.in

[protected]:actually my plan (499) is unlimited, i got bill around 1000. I called customer care (08/17/2016). I got very bad response from that agent. He threatened me and also he added more packs to my plan, telling very bad languages..
These kind of activities are really unacceptable.. Company like reliance having workers like this, very dissapointing
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Sep 17, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2016
Reliance Communications Customer Care's response
Dear Pranav,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Oh god thankyou friend, I plan to take two postpaid sims 499 plan, now I read this complaint and I stoped to take those sims thankyou
clint9943's reply, Aug 17, 2016
hi Ravindra buddi, better you dont go for this network. they changed my plan without my information. CC is not responding and not taking any action.
Rcom agents are behaving very rude recently and I have my doubts about Rcom will try to settle this amicably
Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade

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