[Resolved] Reliance Communications — Unethical court notice for payment after connection closure | |||||
Hello, I have received an advocate reconciliation notice from Reliance communications thru mail dt: 19th February, 2016 which I replied on 22nd February 2016. This is regarding non-payment of sum Rs. 188 for CAF #[protected] / MDN # [protected] which was demanded from me after connection closure. I have never refused to pay 188 rs despite the fact that this bill was sent to me after I closed my connection. Still out of courtesy, I tried paying the bill online but it was not accepting due to technical glitch on their portal, after which i contacted to customer care. Customer care is still not able to resolve this issue and I am not able to make payment online. The emails I wrote to them asking for resolution also went unanswered from their end. I had got SMS to call someone named Ansari which I did and he never picked up. I have moved out of India now with family and can only make online payment which have already offered multiple times to them still this notice was issued to me via email. I feel this is highly unprofessional & unethical practice from Reliance communications to harass their ex customers. Please help with resolving this dispute in positive manner. Thanks, Dipti Rode Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Dipti,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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Reliance is the most unethical company with recovery agents hired to threaten the customers. They do not process termination request and then say customer "Half an hour mein bill payment nahi hua to dekh lena". If we can have combined action please let me know.