[Resolved] Reliance Communications — Unethical practice

devedner

from Delhi, Delhi

Address:

Ludhiana, Punjab, 141001

On my request for porting my number ([protected]) I was telephonic ally given plan but charged higher plan which wasn't conveyed to me .
while requesting repeatedly to charge as older or new offered plan, it turn towards deaf ears and was forced to pay as only alternate.
On request to close my account they said unable until i visit to Reliance store pay in ADVANCE and request in CC and have to pay for higher plan till accepted by Company.
I have been constantly threatened by calling, SMS and mails to face Legal Action for not paying for wrong billing.

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Aug 19, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2017

Reliance Communications Customer Care's response Dear Devedner,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Comments

raju bengani

from Mumbai, Maharashtra

My landline number is [protected].my Phone is continuously ringing since 2 days when putting the receiver on the phone.I have tried many times from my phone to put verbal complaint but the phone is engaged .
So plz go through this matter at the earliest and oblige me