[Resolved]  Reliance Communications — Unintimated VAS activation-Cash deduction and Incorrect billing

Address:

Palakkad, Kerala

Sir, Am in a great trouble and I need support as well as a remedy. Am using Rcom GSM number (MDN: [protected]-Prepaid); from this 18/5/2014 onwards some services have been activated and cash deduction was happening. NOBODY is attending calls n 198 or *222. It is just waste of time and money. (During the waiting time, IVR always keep saying ”Please save your valuable time”!!!). While calling the APPELLETE authority and Nodal officer, they are asking for Complaint number provided by customer care. Since all this system is FAKE at all… With this frequent incorrect billing and unnecessary VAS activation and cash deduction, am fed up with this reliance GSM contact number and want to :- 1.Deactivate all these services and refund the deducted amount. 2. RETAIN THIS NUMBER WITH ANY OTHER OPERTAOR.. 3. Please kindly inform the MNP procedures and time requirement.. Recently some unnecessary services are activated without any prior information. The details available are mentioned below. Please go through 20/5/2014; 2:44 am U have successfully subscribed to ASKSHTFRMT DMSUBS 90 SERVICE FOR 13 DAYS. SMS 1374 to 155223(tollfree) to unsub 18/5/2014 12: 42 am Dear subscriber, renewal for ASKSHTFRMT VT SUBS 50 service for Rs.50 is due on 21/5/2014. SMS 1629 to 155223(tollfree) 18/5/2014 01:11 pm U have successfully subscribed to ASKSHTFRMT VT SUBS 50 service for Rs.50 is due on 21/5/2014. SMS 1629 to 155223(tollfree) I had never requested for any of these above mentioned services. Don't needed any of them. In addition to this, I had activated caller tune service unfortunately. The billing is carried out for 30 days but it happens on every 25th day. !!! Please provide the solution as earlier as possible..