[Resolved] Reliance Communications — unknown deduction from main account | |||||
Hello sir, I am simranjit singh. My mobile number is [protected] Today i recharged with 50rs but after 30 minutes of recharged my main account left 3. Rs and now it's showing zero. I got massages that your service activated successfully. I call on 155222 for Deactivation. Even called on 198 to registered complaint against deduction but there is a girl whose said Due to technical issues i cannot check it right now. Please you may call after 2 hours. At 7.15 pm i call again but it cannot completed to get customer services. I did not apply for any services How you may charged this. How automatically 1 by 1 it's activated and main account become zero. This is a really bad sarvice for brand like reliance. I don't want your any # service on this number. If you can't controlled then shut the reliance communication. Question is How it's activated automatically? How you charged like this? It's not new thing that happened With me only You doing this from years Why you can't stop or controlled? Whenever customer call on 198 to against this Why they always replied Due to technical issues i cannot check. Please call after some time. After 2 hours when called again it's disconnected automatically. It's nice way to delay because no one have time to call again. I just want my answer Who activated this? Why you don't listen and solve on 198.? Why deduction done without informing the user? Was this information helpful? | |||||
Oct 16, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 02, 2017 Reliance Communications Customer Care's response Dear Simranjit, We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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consume care( upbhogta foram ) me call karen [protected]
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