[Resolved]  Reliance Communications — unknown deduction from main account

Address:Amritsar, Punjab, 143001
Website:[email protected]

Hello sir,
I am simranjit singh. My mobile number is [protected]
Today i recharged with 50rs but after 30 minutes of recharged my main account left 3. Rs and now it's showing zero.

I got massages that your service activated successfully.
I call on 155222 for
Deactivation.
Even called on 198 to registered complaint against deduction but there is a girl whose said
Due to technical issues i cannot check it right now. Please you may call after 2 hours.
At 7.15 pm i call again but it cannot completed to get customer services.
I did not apply for any services
How you may charged this.
How automatically 1 by 1 it's activated and main account become zero.
This is a really bad sarvice for brand like reliance.
I don't want your any # service on this number.
If you can't controlled then shut the reliance communication.
Question is
How it's activated automatically?
How you charged like this?
It's not new thing that happened
With me only
You doing this from years
Why you can't stop or controlled?
Whenever customer call on 198 to against this
Why they always replied
Due to technical issues i cannot check.
Please call after some time.
After 2 hours when called again it's disconnected automatically.

It's nice way to delay because no one have time to call again.
I just want my answer
Who activated this?
Why you don't listen and solve on 198.?
Why deduction done without informing the user?
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2017
Reliance Communications Customer Care's response
Dear Simranjit,

We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Sep 04, 2017
Updated by singhsimran
Are you kidding with me?
I agree today you resolved this complaint no.[protected] and in this case 39rs refunded by you.
But but
On the other hand again you deduct 30rs for unknown sarvice from main account.
Main account left only 9rs
What joke sir ?
Is this your service?

Complaint comments 

Comments

consume care( upbhogta foram ) me call karen [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information