[Resolved] Reliance Communications — unnecessary balance deduction, misbehave and blocked my number to contact customer care | |
This is the email regarding the unnecessary balance deduction by reliance for my number [protected]. As i already communicated so many times for this issue of balance deduction but it has not been resolved yet, i can see daily my balance is getting deducted around 2- 4 rupees. Without any call and without any messages. And i also checked that there is no vas activated for this number. I did try calling reliance many times but my call is not getting connected from last 2 days and i have a concern for this as well. So i am writing this via mail. My balance was around 800 inr but when i checked today it was 754 without any message of balance deduction. So i need the details of all my deduction. And one more thing i would like to bring in your notice that when i spoke to one of your customer representative last time and ask to take complain but he was misbehaving instead of taking complain. He kept on saying that "call us in morning" that time only we take complain and help customers. But we all know that all customer services is available 24/7. You can listen the recorded conversation with my number. I request you to please resolve this issue and return my all balance. Number: +91-[protected] Was this information helpful? | |
Oct 19, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 Reliance Communications Customer Care's response Dear Suman, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |
1 Comment | |
Comments
No, it has not been refunded yet. Balance got deducted in last 10 days is Rs. 30. I did not received yet and i am not able to contact to customer care. Please refund my unnecessary deduction.
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