[Resolved] Reliance Communications — Unnecessary balance deduction on prepaid sim

mjain1

from Mumbai, Maharashtra

Address:	380005
Website:	www.rcom.co.in

I have recieved a message on my reliance number : [protected] : you have been successfully subscribed to adpaystrmgmlysubs service for 30 days. To un-subscribe sms unsub 3672 to 155223 (Toll free)." i have been deducted 90 rs from my main balance!!! There is no any such service is activated on my number.
I don't know what this service is and how it got activated. Is this reliance communication earns its revenues from these fraudulent means?? Please refund my amount. Otherwise i'll port my number to another network.

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Sep 18, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

Reliance Communications Customer Care's response Dear Customer,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications

Verified Support

Aug 17, 2016

Reliance Communications Customer Care's response Dear Customer,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Regards
Reliance Communications