[Resolved]  Reliance Communications — Unnecessary Billing and termination of the Broadband connection

Address:

Kanpur, Uttar Pradesh

i had taken a Reliance boradband connection through Reliance representative in the month of october 2013. Before taking the connection, the representative himsel[censored]sed to visit my office to pick any doccuments required in just one call. Also before taking the connection, i had CLEARLY told him that i would need to transfer the connection to a different building for which he blindly said that it would be done eaisly. after few days when i needed to transfer the connection, the person tells me that the time needed is 20 days to transfer from 1 building to another in same area, with 890 as transfer charges, which were not stated at the time of giving the connection. He also gave me advice to requst termination of the connection on cusomer care so that he could get the transfer charges removed, and sold me another Date card for 1400 to use untill the connection is transferred, HOWEVER, instead to transfer, Reliance ACTUALLY TERMINATED the connection, even after putting another request to NOT TO, and on top of that sent me a bill of 620 as well after termination. alsowhile selling the pendrive to me, i was told the the amount for pendrive includes one month recharge to use, however i received the bill for pendrive in just 15 days o[censored]sage. NOW i have the connection TERMINATED, and 2 BILLS of Broadband and data card, and there is NO ONE IN RELIANCE TO LISTEN OR SOLVE THE ISSUE. I WOULD REQUEST ALL CUSTOMERS READING THIS TO NEVER GO FOR ANY RELIANCE CONNECTION UNLESS YOU HAVE NO OTHER WORK THAN TO KEEP CALLING AND VISITING RELIACE TO GET YOUR PROBLEM RESOLVED.