Comments
Dear Vikas,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Hi,
I have Reliance GSM prepaid connection (No. [protected]) and I am getting charged for some VAS services which I do not ask or request to subscribe. I am trying to call customer care but could not reach a single time from past 2 days. This is for the 3rd time I am writing to you guys to stop this and I am very disappointed
because of deductions in my balance within an interval of time. Some VAS(Techzone) GSM and VAS(VideoStore)
charged messages are received but I have not activated/requested anyone for the same.
You can refer the complaints IDs of past complaints (c1035545 and c1010995).
120 INR has been charged till yet within 2 weeks.I request you to please deactivate such service
and refund the deducted amount and any other amount if deducts during
the conversation.
I am/will not be liable to pay such unrequested
service.Also, I get so many alerts the whole day. Please do not disturb
with such alerts and deactivate the same as well.
Hope I will get a positive response soon.
Thanks in Advance!
I have Reliance GSM prepaid connection (No. [protected]) and I am getting charged for some VAS services which I do not ask or request to subscribe. I am trying to call customer care but could not reach a single time from past 2 days. This is for the 3rd time I am writing to you guys to stop this and I am very disappointed
because of deductions in my balance within an interval of time. Some VAS(Techzone) GSM and VAS(VideoStore)
charged messages are received but I have not activated/requested anyone for the same.
You can refer the complaints IDs of past complaints (c1035545 and c1010995).
120 INR has been charged till yet within 2 weeks.I request you to please deactivate such service
and refund the deducted amount and any other amount if deducts during
the conversation.
I am/will not be liable to pay such unrequested
service.Also, I get so many alerts the whole day. Please do not disturb
with such alerts and deactivate the same as well.
Hope I will get a positive response soon.
Thanks in Advance!
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications