Reliance Communications — unresponsive customer care numbers

Address:Jammu, Jammu and Kashmir, 180002

I have tried from atleast 10-15 days to contact customer care but cannot contact them. Whenever call is connected with customer care it will automatically disconnected. Also i send message 20-30 times for upc code on 1900 but not receive any revert. I donot know where i would approach for this. Please help me in this regard. A separate number ([protected]) is also provided for j&k customer only, but this number is also not working.
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    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information