[Resolved]  Reliance Communications — Unused bill issued

Address:Rajkot, Gujarat, 360005

I was loyal customer of Reliance Communications and i used their internet service from last 2 years.

I terminated my connection on 10/11/2016 because of the unresolved connectivity issue of 1 month. I don't use their service for that 1 month due to not getting connection from their side.Then why they generate bill ?

Today i got call from legal department of Reliance Communication and the lady said that i got notice from them due to unpaid bill and amount of Rs 1200/-

I talk with Reliance Customer Care and they are unable to give me my complain number which was i registered when my internet was not working. Customer care representative tell me that their system could not saw any details related to registered complains.

I got call from their legal department and they told me that why are you put yourself in these legal matter? just pay your remaining bill and forgot all other things. This is ridicules and i never assuming that Reliance Communications (A Very Reputable Company Of India) behave like this.

Finally i paid my unpaid bill because of hammering from legal department but i never suggest reliance's services to others. They loss their one loyal customer.
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May 10, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2017
Reliance Communications Customer Care's response
Dear Pranav,

We are so sorry and highly regret the issue faced by you. Would request you to please visit: http://bit.ly/1cmd6ds from a computer and register your complaint. We assure you that our representative will get in touch with you shortly.

Regards,
Reliance Communications
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