[Resolved] Reliance Communications — Unwanted charges

Ajay C Tiwari

from Pune, Maharashtra

Address:	Ahmedabad, Gujarat
Website:	www.rcom.co.in/Rcom/personal/home/index.html

I didn't use any international services and my mobile internet plan is 6GB 4G plan but from your side the commitment is total wrong commitment given by your REL executive Mr. Sohil the mobile no is [protected]. he given me unlimited calling, sms, romining and 6 GB 4 G data when i was requested for MNP. In that i was continue with Reliance family but after lot of complain, the complain get not resolve so i switch another company but the matter is still pending from your side. We received the call from your agency for the payment and they have no seance to talk with customer. They are using unwanted language which is not good for Reliance Communication. They are bullish the name Reliance Communication for collection and full fill the target. The Mobile no. is [protected].

Was this information helpful?

No (0)

Yes (0)

Jun 23, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 18, 2017

Reliance Communications Customer Care's response Dear Ajay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

May 20, 2017

Reliance Communications Customer Care's response Dear Ajay,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications