[Resolved] Reliance Communications — Unwanted deduction on balance from my account

sonam_singh

Address:

Rupnagar, Punjab, 140001

my number is [protected]. i have an unwanted deduction of balance from my account from two months. when i recharge the number the balance is automatically deducted from my account without any information. i dont activate any service on my number. when i try to call customer care i fail. please tell me why i have deduction of balance from my account...

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Dec 7, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2015

Reliance Communications Customer Care's response Dear Sonam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 22, 2015

Reliance Communications Customer Care's response Dear Sonam

As per your telephonic conversation with our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver.

Regards,
Reliance Communications