Reliance Communications — Unwanted deductions charged

Address:	Mumbai City, Maharashtra
Website:	RELIANCE COMMUNICATIONS

Sir/Mam, I m using reliance phone number ([protected]) as i had mentioned in my early complaint which was resolved in 2 days after complained in consumer complaints site. Once again i thanks that i m a member of the Consumer Complaints. Sir again my complaint is against RELIANCE COMMUNICATIONS that the deductions of re-1 was deducted from my Prepaid Account Mentioning for (VAS shemarooVP) which i had not applied. Regarding the subject I spoke to a fellow named - NILESH @ 16:10 on 24th September 2015. He replied me that it is charged for a VAS service activated by me n can be deactivated if not want. I clearly made him understand that I m using an Old Handset which is not android so what is the use of such service been activated by myself on my phone. so please deactivate it n refund the amount whatsoever. He replied that nothing can be done for the refund n the VAS shall be deactivated soon. Now again on 28th September 2015 @ 22:20 hrs i received the same message "Amount Charged for VAS ShemarooVP Rs:1" so immediately i made a call on 198 n spoke to a Representative named -TUSHAR n told him about the happenings. He also gave me the same reply that the VAS services shall be deactivated but the charged amount cannot be refunded. so on my request, suggested by him to apply for DND service, is now applied on my mentioned cell No. Sir, My question is that the RELIANCE COMMUNICATIONS Co. is so poor that they are so depended & charging Re-1 to customers for their Co. to grow well. Or it is their habit of charging Unnecessarily to the prepaid customer who are helpless n use-too for such incidents for being a customer of Reliance Communication with having a faith n trust in Dhirubhai's Words? In other words i can only say "May God Bless RELIANCE".