[Resolved] Reliance Communications — Unwanted subscription without any consent

Gopi Kishan Baro

Address:	400709
Website:	www.rcom.co.in

My reliance gsm no. [removed] has been subscribed to ndtvplaysub21, ndtvglamsub30 and shotforbiscsub60 just right now in one evening consecutively without any consent of mine. I'm so annoyed i just recharged for 200 today and so much balance have been deducted already. This kind of service is very, very irritating. A refund in is appreciable or i'm changing the operator soon.

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Dec 20, 2016

Complaint marked as Resolved

I received a call from a Reliance Customer Care agent. After confirming the details regarding complaint(i.e date, amt, etc). I was told my query shall be resolved within 6 hours. Though it took over a day. I got a message regarding my waiver paid back to my balance. +91 22 3032 6300

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Reliance Communications Customer Care's response Dear Gopi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Dec 27, 2016

Reliance Communications Customer Care's response Dear Gopi,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications