[Resolved] Reliance Communications — Upgradation 3g to 4g plan cheating

dhanabalanvn

from Thiruvananthapuram, Kerala

Address:

602025

I am Dhanabalan my data card no [protected]
Before migration got a mail from reliance ( [protected]@relianceada.com) saying No change in your current data plan rentals & benefits.

Before migration my plan was Rs 999 unlimited internet. Post migration they have changed my plan to Rs 650 - 3GB internet. This is clear case of cheating customers.

My credit limit 2000but bill amount 7300

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Oct 4, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

Reliance Communications Customer Care's response Dear Dhanabalan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Comments

praveen74

from Thiruvananthapuram, Kerala

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc

Praveen K Verma

from Mumbai, Maharashtra

Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"