Reliance Communications — Value added services automatically added without my knowledge and money deducted | |||
Dear reliance, I have been subscribed to two service packs for which i never applied, so see to it that the money which has been deducted from my account comes back there. one of the pack is HdyGoBZSub14 for 14 days Another one is BehtarZindagi for 30 days yesterday at night my balance was 110 rupees and now in the morning it is about 60 rupees within a fortnight while i was sleeping i have been subscribed to the above to packs and the message came to me to tell me that I am really sick of the reliance Services. It has been ample many times that i have complaint of these service packs which by their own get activated in my number and the concerned money is then deducted from my account. I wanted to call and directly talk to your customer care but there is no customer care number in which we can reach you. It is a really pathetic situation which we as customers face. All the number given in the site *333, 198 and 30333333 are being said that "The number does not exist". How are we suppose to reach you in case of crisis like these??? Therefore i am sending you this email. Please look to it that the action is taken asap. Most importantly my reliance number is [protected] please refund the money which has been deducted from my account asap. Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Stuti,
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!
Cheers,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!
Cheers,
Reliance Communications
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 06:30 pm.
Regards,
Reliance Communications