[Resolved]  Reliance Communications — Vas active without information and charge deducted

Address:Bhilwara, Rajasthan, 311001

Dear sir,

My Reliance mobile no.is [protected] and I am using your service last 10 years and i have surprise our balance daily deducted Rs.5/- regarding VAS services last 15 days.
please note that we have not raised request for active above service.
please refund our amount.
with regards
Suresh Vijayvargiya
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Nov 5, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2016
Reliance Communications Customer Care's response
Dear Suresh,

We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 07:45 pm today. We strive to provide you with best services.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Suresh,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been restored back to your account. Thank you for using our services.

Regards,
Reliance Communications

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