[Resolved] Reliance Communications — Vas pack (Rs 16) not working from yesterday evening
D
Debraj Dutta 16
from Kharagpur, West Bengal
Address:
Paschim Medinipur, West Bengal, 721302
I have subscribe Rs 16 VAS pack within user group, which calls charges 5P/min and SMS 5P/SMS from 30 days.From yesterday evening this VAS pack is not working within user group ans calls charges are in normal rates(50 P/Min).Please solve this matter as soon as possible.
Mobile No-[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 26, 2016
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 11:30 am tomorrow.
We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!
Cheers,
Reliance Communications