[Resolved] Reliance Communications — VAS Pack Scam

Suash1

from Pune, Maharashtra

Address:

Pune, Maharashtra

Sir/Madam, The VAS (Value added Service) of Reliance GSM is not active on my mobile number [protected]. They are deducting Re 1 at their wish. I deactivated VAS Pack many times even i have not opted for VAS service by messaging thru SMS, type "STOP" and sent to 155223. Even i got message saying Dear Customer, you are not subscribed to any VAS Packs, every time messaged to Stop. Customer care is not reachable. Please kindly take a note Reliance Communication is making money through fraud way. It is going to a new Big Scam by Looting many customers. Thanking you, Suresh Rao

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Oct 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2015

Reliance Communications Customer Care's response Dear Suresh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jul 12, 2015

Reliance Communications Customer Care's response Dear Suresh,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications