[Resolved]  Reliance Communications — walky is not working from the activation day... pathetic

Address:Kolkata, West Bengal, 700106

I ve taken one walky from dealer who had taken 2000+2000 plus gst for walky set & special no ([protected]) for my shop at gd 151 saltlake city sector 3, kolkata - 700106..

From the day of activation the same is not working beside door & working outside the door where distance between those area only 8 ft.. Might its indoor coverage issue as per technical terms..

Registered complaints 3 times from call center where time taken averg of 27-30 min every call and when i asked to give ph to senior they cut the line.
Every sr closed without resolution without my confirmation... Nothing changed from the day... No one visit or called...

Not funny part is that reliance sent bills and more over barred my line..

I ve mailed to local cto but after that one person visited and assure for resolution but still nothing happened...

This kind of service need to be stopped or company need to be shutdown from govt... Or if this only for kolkata then these set of staffs need to be replaced asap...

This company same like cheat fund company... Req authority to investigate and take necessaries actions..
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Sep 19, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Reliance Communications Customer Care's response
Dear Sanhati,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 10, 2017
Updated by Kurrynkebab
Though from Reliance we got call but still issue not resolved and its open without any ETR. also they are asking to pay the bill where as we could not use the same after activation date only. even I ve loss a huge business loss due to this. also from reliance team they are forcing me to pay the bill which is pathetic communication & unethical.. they raised another SR[protected] on the basis on the same.
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