[Resolved] Reliance Communications — Where my money is

Yawaa Hang Raii

from Mumbai, Maharashtra

Address:

Fatehgarh Sahib, Punjab

Dear sir/madam, I had recharge an amount of Rs 54 on my no: [protected] on 5 August 2015. I got msg saying Amount payable Rs 54. But it didn't add in my balance. I even tried to contact on 198 customer care followed every instructions to talk to a executive but it never connect to it. So I want to know where my amount has be gone

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Nov 14, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2015

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 13, 2015

Reliance Communications Customer Care's response Dear Amir,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications