[Resolved] Reliance Communications — Wi-POD 4G Does not work at all | |||
This is Bhavana Sharma and I bought the reliance 4G internet device called as Wi-Pod. Since the day I have bought this device; we are facing problem with the connectivity. I have contacted the customer representative Mr. Anand Soni (Mobile No: [protected]) on daily basis. Initially he tried to resolve the issue but couldn't do it. Later he is neither picking calls nor helping us on this matter. I have spent 4100/- for this connection started from 21st June 2017 and till today I am not able to use the internet. Ultimately the product is of no use and no value for money. Even I would like to share the information that I am getting message from reliance communication on every 2 minutes. I am fed up of these messages and the sales executive is very well aware but not taking any action after making multiple complaints. My connection is not working from the date of purchase and nobody is taking any step to fixing the problem. I am completely frustrated with its service as the sales responsible does not pick calls and not taking care of my issue even after making several complaints, nobody came to check the issue! Regards, Bhavana Sharma Was this information helpful? | |||
Aug 5, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 05, 2017 Reliance Communications Customer Care's response Dear Bhavana, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
1 Comment | |||
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Bogus and waste company I lost Rs 5000 by taking RCOM connection.
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