[Resolved]  Reliance Communications — Wi pod 4g lte

Aug 16, 2016

Updated by Gomatthi I am an user of reliance data and am made to purchase the new 4Glte .Started using it from 6th Aug and my data usage reached the limit of 3GB, the instrument got disconnected and when I called the Customer care, I was not connected to the service person. I went to get help from chat and found after 1 hour of chat that my number is barred for communication in customer care and my data will reconnect if I pay Rs2900, as my usage of 4G plan for Rs 700 is exhausted, and I used more payable data. Now the plan available is 10 GB for 1800 and still my no is barred in customer care call list. I am unable to connect to know my details.
Why is the trouble to customers and a blind wall ?
I want my excess bill to be waived since I was not informed of that prior hand.
I want my plan to be migrated to 10 GB data plan.
I want the deduction of bill for the days when my data card was not functioning before the usage of 4G . 15 days approximately in the month of July.

Aug 16, 2016

Updated by Gomatthi The personal care in Reliance store, live chat room and customer care is so poor and inadequate that all reliance customer are finding it like Tsunami of 4G Reliance ! I am unable to post my complaint in the Facebook link due to poor data connection.

Aug 16, 2016

Updated by Gomatthi My reliance data card no is [protected]

Aug 17, 2016

Updated by Gomatthi [protected] is my mobile no