[Resolved]  Reliance Communications — Wi pod connection termination

Address:Hyderabad, Andhra Pradesh, 500016
Website:myservices.relianceada.com

I have requested for connection termination of my reliance WiPod and also submitted the necessary documents for the same in reliance store located at Naupada, Thane on 26th Nov'16 and asked for bill payment but store manager said we can not terminate the connection. This can be done only through company and customer care executive will be calling you for this per se but still i have not received any call from them.
I have connected with Reliance Store to check the status of the connection still it was not terminate dnad when asked for bill payment, store executive themself said if you pay the bill it will again become active hence pay the bill only when status show terminated however still that connection is not terminated and did not get any call from Reliance Customer Care for termination of connection and final bill.
Please look into this and resolve at the earliest.
Was this information helpful?
No (0)
Yes (0)
Apr 18, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2017
Reliance Communications Customer Care's response
Dear Mahefooz,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information