[Resolved]  Reliance Communications — Wi-Pod not connecting to the internet and there is no response from Reliance CustomerCare

Address:	Mumbai City, Maharashtra, 560070
Website:	www.rcom.co.in

From past three days my internet is not working. I try calling up Reliance customer care number but no one bothers to attend calls.

When I call up ZTE customer care (who supplies the hardware to Reliance) they say call us between Monday to Friday 9am to 6pm. When they work only during those times then whom should we contact during such situations?

For my office activities, I have to use internet and these people without notification disconnect my internet connection though I am paying my bills at the correct time. Their customer care do not respond, whom should I contact then? My only requirement is uninterrupted internet connection but these service providers are not providing even that correctly.

Like call drop penalty, the Supreme Court should also penalize such service providers for denying us the service they promised during the time of selling their product to us.