Reliance Communications — With reference to earlier complaint id: 1312707

purabi samaddar

from Kolkata, West Bengal

Address:

713301

This is to convey you that after the mail and lodging of complaint on 19th of june, necessary action has been taken.
I got back the unjustified deducted amount back on 20 th of jun 2016.
But suddenly on 3.40 p. M, 20 th jun again a value added service named ' behtarzindagi" got activated automatically and rs.30.00 got deducted.
So the same problem persists, i want my money back and complete blacklisting of my number from any value added service

Was this information helpful?

No (0)

Yes (0)

Reliance Communications customer support has been notified about the posted complaint.

Jun 20, 2016

Updated by purabi samaddar My details remain unchanged
Name-Purabi Samaddar
Mobile Number-[protected]
Circle-West bengal

Jun 21, 2016

Updated by purabi samaddar i have still not received my Rs.30 which was erronously deducted as subscription charge from my mobile balance

Related Reliance Communications reviews

View all 22889 Reliance Communications Reviews

Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Purabi,

Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 04:30 pm.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Purabi,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Regards,
Reliance Communications