[Resolved] Reliance Communications — World Sim card with Lifetime validity deactivated

Jagruti H Parikh

from Mumbai, Maharashtra

Address:

Valsad, Gujarat

Card purchased in May-2014 used for 15 days again wanted to use. customer care at Reliance says to buy new card @ 599/- and they will transfer balance of existing card to new card. They refused to activate card I have.I am ready to pay 50/100 Rs for activation, but surely not Rs.599/-. Nowhere it is mentioned, neither they are ready to give in written. I am discussing Since August 28.Mr.Pramod and Mr.Viral attended my calls after several requests. Can I lodge official complaint at reliance portal? Can I register the same in consumer forum?

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Oct 20, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2015

Reliance Communications Customer Care's response Dear Jagruti,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications