[Resolved]  Reliance Communications — Worst customer service and there is no communication between their own departments

Address:Mumbai City, Maharashtra
Website:Reliance

I have purchased reliance wipod on 19-aug-2015 for which i paid 2750/-.
Please find attached the bill. It lasted only for one day and stopped working.
I got a replacement of that on 24-aug-2015, which didn't work at all. I have consulted the seller again and received a new datacard on 5-october-2015, which cannot be used without power source where as i required one which works like a wipod. Finally i haven't used reliance internet even for 2 days.
I have asked for refund for which they said it has to be routed through customer care only. My datacard number is [protected]. On approaching customer care they raised several complaints and did nothing. Following are the complaint numbers.

[protected]
[protected]
[protected]
[protected]

Added to this reliance issued a court notice on me for non-payment of bill. I don't understand what kind of company is this, where at one end they don't listen to their customer and at the other end they simply charge whatever they want without even bothering about customer's issues.
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Oct 5, 2018
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2017
Reliance Communications Customer Care's response
Dear Prasanth,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jun 13, 2017
Reliance Communications Customer Care's response
Dear Prasanth,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Sep 12, 2017
Updated by pl2006
My number is [protected].
Complaint is not resolved.
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